When we contract Internet at home, it is normal for them to send a specialized technician to check the status of the network and install the router so that it works correctly. But there are certain cases in which we can avoid the technician's visit and install the router on our own.
Although it is not the normal process, we can ask our operator to send us the equipment by mail to install it ourselves. Something simple that we can do on our own if we have basic knowledge and always following the instructions provided by our service company.
When can I install the router
The most common case is when we request a router change because ours is not working correctly. Although the protocol requires a technician to be sent to check the status of the network, you can request that they send you a new router to replace the defective one. In this case, the most advisable thing is to make sure you know how to connect the router, differentiating the types of cables and the position in which they are connected on your router to imitate the connection on the new one. Furthermore, it may happen that when requesting new equipment, they send you a new and different model than the one you already have installed at home. Carefully read the installation instructions that the operator will provide you and if you have any problems, do not hesitate to call customer service for advice on the installation.
Sometimes, when we contract a service with a new company, we may regret it in the process or they may call us to make us a better offer and we decide to stay with the previous company. The technician from the new operator has already come to our house and installed the new router, but we decided to go back with the previous one and we don't know if we can connect the router ourselves. If you have not yet returned the equipment from your previous operator and the technician at the new one has not made any changes to the fiber optic cabling, connecting the equipment on your own may cause it to work correctly. If this is your case, you connect the equipment without any major problem and check that it works correctly, be sure to call customer service to indicate that a technician's visit is not necessary to carry out the retroportation.
On the other hand, there is another case in which we can connect our router without having to have the technician come to the house. If due to our own circumstances, whether due to work or for any reason, we cannot attend to the technician within the schedule proposed by the operator, we can request that the equipment be sent to us so we can install it on our own. Of course, you must first make sure that the fiber optic installation installed at home is compatible with our operator's network so that it works correctly. If this is not the case or we simply do not have fiber at home, there will be no choice for the technician to come to do the installation and you will have to ask a family member, friend or neighbor for help so that they are home at the time of the appointment. with the technician.
Finally, there are two other cases in which you can request the shipment of the router to install it on your own. Although they are quite obvious cases, it does not hurt to mention them to take them into account. First of all, if you have technical knowledge, you can request delivery of your router for self-installation. Even if you know the process, be sure to ask for help and follow your operator's instructions so that everything works correctly. Additionally, if you order a device and there is a failure in the shipment, you may receive a router model that is not compatible with your installation or a component may be missing in the shipment. In that case, you can request a new shipment with the correct models and you can install them on your own without the need for a technician to visit you.
Better to have the technician install it
Although, as we have already seen, there are certain cases in which we can avoid the visit of the technician and install the router ourselves, there are other cases in which it is best to request technical help and have a professional do the installation to ensure that everything is working correctly.
If you need advanced configurations and don't know how to do them, such as VLAN networking, IP address configuration, you may need the expertise of a professional to ensure your network is configured efficiently and securely.
Additionally, if you have experienced connectivity problems in the past, or if your home has features that may affect the WiFi signal, such as walls that are too thick or multiple floors, it is advisable to have a technician visit to better evaluate the situation and advise you on how to do so. make an installation as effective as possible.
Finally, as we have already said, if you do not have a fiber installation or if you decide to move the router, you will most certainly need a technician to come to your home to carry out the installation with the specific tools for this.
